We are located in Glendora, CA.
Our Complete address is:
Alien Milling Technologies
614 S. Glendora Ave.
Glendora CA 91740
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We are located in Glendora, CA.
Our Complete address is:
Alien Milling Technologies
614 S. Glendora Ave.
Glendora CA 91740
Yes, all of our products are made in our California Facility.
Click on the sign up link at the top of each page.
All we ask for is
No our business model is strictly pre-payment.
If you don't like seeing multiple charges on your credit card, we do offer Pre-Paid cards.
We do accept many forms of online payments, such as
Our cut-off time is 2:00pm PST. Monday through Friday excluding Holidays.
This means any CAD-Ready STL order submitted before the cut-off will be milled the same day, sintered overnight, and ready for shipment the next business day.The Cut-off time applies to any of our milling services.
Ultimately, submitting an order before the cut-off time may result in your order being shipped a day earlier.
For Example: A Cad Ready STL file submitted before the cut-off will get milled the same day. However, a case that needs to be designed as well, "Upload Jaw Scans - Design Service" submitted before the cut-off time will be designed the same day, milled then next business day.
Yes, we do offer an extension of 2 hours, pushing the cut-off time to 4pm PST.
You only need to add a single Rocket Pass to your order, regardless of how many units you have.
1 Rocket pass will change the cut-off time of your entire order.
Yes, on any milling prescription the field that states "Upload STL" is for CAD Ready STL Files.
You do not need to upload the order files, XML Documents. The only file we need is the STL of the restoration.Yes. We accept dental model work.
In the prescription, please select "Ship Models". This indicates that you are shipping models for Scan and Design.
Note: Please ensure your models are poured, die trimmed, and articulated.
Yes. You may refer to our How to guide
After sending your case through the scanner manufacturer's portal, you will need to place an Alien order.
Note: Please select "Intra-Oral Scans" inside the Alien Prescription then select your scanner.
Yes we do. Inside most milling prescriptions, you will find "Upload Jaw Scans - Design Service" option.
Choosing this selection will generate three new options.
Yes. In order to do this, you will need to select which type of abutment you would like.
After you have filled the prescription for your custom abutment, you need to fill a prescription for the Implant crown.
It's very important that you copy the same Case ID for both prescriptions. This way our team will combine the cases and ensure it is made seamlessly.
Note: For Crowns over implants you need to select an Implant Crown. Selecting a regular crown will cause delays, and or rejection of your order.
Yes, you can use Anti-Gravity.
It doesn't matter if you are uploading 1 or 1,000 units, Anti-Gravity is the fastest way to place an order.
Check out the How-To video and see how simple it is.Yes. Our design only services can be found here.
Note:After logging in, you can click on My Account
You will see a list of all of your orders.
Click on the order number you are wanting to track.
You will see a tracking number next to each item.
In some cases we may need to split orders, please make sure you look for the tracking number next to the Case ID you are looking for.In your Account page, you will see all of your orders.
Click on any order number, and you will find a Print Invoice button.No. Customers are responsible to ship their products to us. The shipping paid on this site is for the return shipment.
Please view our shipping page for complete terms.
Alien Rewards is a loyalty program that rewards you in many ways.
It offers 1% back for every dollar spent.
You can also earn rewards by sharing us on social media, and more.
Check out the little green tab on the bottom of every page labeled Alien Rewards.
Make sure you are signed in to start accumalting points, and start earning rewards.
Click on the green Alien Rewards tab at the bottom left of your screen.
Join our newsletter.
Our newsletter sign up can be found at the bottom of each page.